Support

Help at the counter

Report a problem

In the arcade, open its menu (≡, top left) and pick REPORT A PROBLEM: it starts an email to us with the arcade's build and the game you were playing filled in. Or write to [email protected]. Tell us what happened and what you expected; a screenshot helps.

Controls

• Keyboard: arrows or WASD move, Space or Z jumps, Shift or C dashes, X claws, Esc pauses. Each game shows its own keys in its attract mode.
• Gamepad: the stick or the D-pad moves, A jumps, X claws, B dashes, Start pauses.
• Phone or tablet: turn it sideways. The stick is wherever your left thumb lands; the buttons on the right are named for each game; II pauses.

Your save

Your save lives in your browser. To keep it safe, or to move it, open the arcade's menu and pick COPY MY SAVE CODE, then LOAD A SAVE CODE in the other browser.

On an iPhone or iPad: Safari clears a site's saved data after seven days of using Safari without visiting it. Add the arcade to your home screen (in Safari, tap Share, then Add to Home Screen) and Safari keeps it, and it opens full screen.

On Android: in Chrome's menu, pick Install app (or Add to Home screen).

Browsers

The arcade runs in current versions of Chrome, Edge, Firefox and Safari (iOS and iPadOS 16.4 or later), on computers, phones and tablets. If it won't start, update your browser, then try a private window to rule out an extension.

The full arcade

Every stage of every game, the prize booth and new cabinets each month: INSERT GLITCH on Steam, the App Store and Google Play, from 12 November.